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Privacy Policy

NestNinja Home Services LLC ("NestNinja," "we," "our," or "us") provides new construction, model home, spec home, and post-trade closeout cleaning operations for builders, developers, and trade contractors across the Phoenix metro area. This Privacy Policy explains how we collect, use, and protect information when you visit our website, submit an inquiry, or engage NestNinja as a vendor.

Information We Collect

Business Contact Information

When a builder, developer, trade contractor, or their representative submits an inquiry or engages our services, we may collect:

• Company name
• Contact name and title
• Business phone number and email
• Project or job site address(es)
• Purchase order, work order, or scope details
• Billing and payment information

Vendor & Contractor Applicant Information

If you apply to work with NestNinja as a field contractor, we may collect additional information necessary to complete vendor onboarding, including identification documents, background screening results (conducted through a third-party provider), insurance and licensing documentation, and payment/tax information such as a completed W-9.

Automatically Collected Information

When you visit our website, we may automatically collect:

• IP address
• Browser type
• Device information
• Pages visited on our website
• Date and time of visits

This information helps us improve our website and services.

How We Use Your Information

We use the information we collect to:

• Evaluate and respond to service inquiries
• Prepare quotes, scopes of work, and vendor agreements
• Schedule and coordinate closeout operations
• Communicate about active or upcoming work orders
• Process invoicing and payment
• Conduct vendor and contractor onboarding, including background screening where applicable
• Improve our website and operations

We do not sell or rent business or personal information to third parties.

Sharing of Information

Assigned Personnel

We share limited job-specific information (property address, scope, schedule, site contact) with the crew or contractor assigned to perform the work.

Background Screening Providers

For contractor applicants, information is shared with our third-party background screening provider to complete the vetting process.

Payment & Invoicing Platforms

Invoicing and payments may be processed through secure third-party platforms.

Legal Requirements

We may disclose information if required to comply with legal obligations or to protect our rights.

Cookies

Our website may use cookies and tracking technologies to:

• Improve website performance
• Understand website usage
• Provide a better user experience

You can disable cookies through your browser settings.

Data Security

We take reasonable measures to protect your information. However, no online system can guarantee complete security.

Third-Party Services

Our website and operations may use third-party services such as:

• Website hosting platforms
• Invoicing and payment processors
• Background screening providers
• Communications platforms (email and SMS)
• Analytics tools

These services may collect information according to their own privacy policies.

Your Rights

You may request to:

• Access your information
• Update your information
• Request the deletion of your information, subject to our recordkeeping obligations for completed work and vendor compliance

To make a request, please contact us.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any updates will be posted on this page.

Contact Us

If you have questions about this Privacy Policy, please contact:
NestNinja Home Services LLC
Scottsdale, Arizona
Email: info@nestninjahomeservices.com